Shipping policy
Shipping Information
At Tucano Books, we currently ship within the United States only.
Most of our products are offered as pre-orders, which means items are reserved at the time of purchase and shipped on the announced release date.
Pre-Order Shipping
- By placing a pre-order, you are guaranteeing your copy from a limited batch.
- Orders will be shipped starting on the release date informed on the product page.
- Once your order is shipped, you will receive a tracking number by email.
- Please note that shipping timelines start after the order is dispatched, not on the purchase date.
Shipping Time
- Processing time: Orders are prepared and shipped on the announced release date.
- Delivery time: After shipment, delivery typically takes 3–7 business days, depending on your location and carrier.
Shipping times are estimates and may vary due to carrier delays or peak periods.
Shipping Rates
- Free shipping may be available during promotional periods (such as pre-order launches).
- When applicable, shipping costs are calculated and displayed at checkout.
Address Accuracy
Please make sure your shipping address is correct at checkout.
Tucano Books is not responsible for delays or losses caused by incorrect or incomplete addresses.
Order Tracking
Once your order ships, you will receive an email with tracking information so you can follow your delivery.
Questions or Support
If you have any questions about shipping or your order, feel free to contact us:
Email: contact@tucanobooks.com
WhatsApp: https://wa.me/17742453331